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total quality bollocks

i just had had a group presentation on quality management last week. i didnt have to do the presentation, although i had prepared. two of the boys just did it all.

after doing a review on articles regarding the dominant quality management, such as six sigma, lean organisations and total quality management, i find that the underlying principles are all the same.

comparing it to the works of quality management gurus like juran, crosby and deming. its all the the freaking same. just that the end objectives is different. like six sigma is trying to reduce variations of outputs and the lean organisation is more on reducing the chronic waste from the business/production process.

talk abt repackaging and hype...

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